Under-triage in telephone consultation is related to non-normative symptom description and interpersonal communication: a mixed methods study

BACKGROUND: Telephone consultation and triage are used to limit the workload on emergency departments. Lack of visual cues and clinical tests put telephone consultations to a disadvantage compared to face-to-face consultations increasing the risk of under-triage. Under-triage occurs in telephone tri...

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Detalles Bibliográficos
Autores principales: Gamst-Jensen, Hejdi, Lippert, Freddy K., Egerod, Ingrid
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2017
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5433057/
https://www.ncbi.nlm.nih.gov/pubmed/28506282
http://dx.doi.org/10.1186/s13049-017-0390-0

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5433057/
https://www.ncbi.nlm.nih.gov/pubmed/28506282
http://dx.doi.org/10.1186/s13049-017-0390-0

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