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Under-triage in telephone consultation is related to non-normative symptom description and interpersonal communication: a mixed methods study
BACKGROUND: Telephone consultation and triage are used to limit the workload on emergency departments. Lack of visual cues and clinical tests put telephone consultations to a disadvantage compared to face-to-face consultations increasing the risk of under-triage. Under-triage occurs in telephone tri...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
BioMed Central
2017
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5433057/ https://www.ncbi.nlm.nih.gov/pubmed/28506282 http://dx.doi.org/10.1186/s13049-017-0390-0 |