New Strategies in the New Millennium: Servant Leadership As Enhancer of Service Climate and Customer Service Performance

In a world in which customers are increasingly looking for solutions to their own concerns on how to make a better globalized world, new organizational strategies are emerging to approach the customer in the current third millennium. Servant leadership, which involves putting employees’ needs first...

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Detalles Bibliográficos
Autores principales: Linuesa-Langreo, Jorge, Ruiz-Palomino, Pablo, Elche-Hortelano, Dioni
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2017
Materias:
Psychology
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5433299/
https://www.ncbi.nlm.nih.gov/pubmed/28559873
http://dx.doi.org/10.3389/fpsyg.2017.00786

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5433299/
https://www.ncbi.nlm.nih.gov/pubmed/28559873
http://dx.doi.org/10.3389/fpsyg.2017.00786

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