Suppressing emotion and engaging with complaining customers at work related to experience of depression and anxiety symptoms: a nationwide cross-sectional study

Our aim was to investigate the relationship between suppressing emotion and engaging with complaining customers at work and experience of depression and anxiety symptoms. We used nationally representative data from the Korean Working Condition Survey with 15,669 paid customer service workers. Job ch...

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Detalles Bibliográficos
Autores principales: YOON, Jin-Ha, KANG, Mo-Yeol, JEUNG, Dayee, CHANG, Sei-Jin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: National Institute of Occupational Safety and Health, Japan 2017
Materias:
Original Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5462642/
https://www.ncbi.nlm.nih.gov/pubmed/28216516
http://dx.doi.org/10.2486/indhealth.2016-0069

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5462642/
https://www.ncbi.nlm.nih.gov/pubmed/28216516
http://dx.doi.org/10.2486/indhealth.2016-0069

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