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What is important in evaluating health care quality? An international comparison of user views

BACKGROUND: Quality of care from the perspective of users is increasingly used in evaluating health care performance. Going beyond satisfaction studies, quality of care from the users' perspective is conceptualised in two dimensions: the importance users attach to aspects of care and their actu...

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Detalles Bibliográficos
Autores principales: Groenewegen, Peter P, Kerssens, Jan J, Sixma, Herman J, van der Eijk, Ingrid, Boerma, Wienke GW
Formato: Texto
Lenguaje:English
Publicado: BioMed Central 2005
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC554106/
https://www.ncbi.nlm.nih.gov/pubmed/15723701
http://dx.doi.org/10.1186/1472-6963-5-16