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What is important in evaluating health care quality? An international comparison of user views
BACKGROUND: Quality of care from the perspective of users is increasingly used in evaluating health care performance. Going beyond satisfaction studies, quality of care from the users' perspective is conceptualised in two dimensions: the importance users attach to aspects of care and their actu...
Autores principales: | Groenewegen, Peter P, Kerssens, Jan J, Sixma, Herman J, van der Eijk, Ingrid, Boerma, Wienke GW |
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Formato: | Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2005
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC554106/ https://www.ncbi.nlm.nih.gov/pubmed/15723701 http://dx.doi.org/10.1186/1472-6963-5-16 |
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