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The relationship between emotional labor status and workplace violence among toll collectors
BACKGROUND: This study aimed to identify the emotional labor and workplace violence status among toll collectors by assessing and comparing the same with that in workers in other service occupation. It also aimed to analyze the relationship between emotional labor and workplace violence. METHODS: Th...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5556598/ https://www.ncbi.nlm.nih.gov/pubmed/28815051 http://dx.doi.org/10.1186/s40557-017-0193-9 |