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Reducing waiting time and raising outpatient satisfaction in a Chinese public tertiary general hospital-an interrupted time series study

BACKGROUND: It is globally agreed that a well-designed health system deliver timely and convenient access to health services for all patients. Many interventions aiming to reduce waiting times have been implemented in Chinese public tertiary hospitals to improve patients’ satisfaction. However, few...

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Detalles Bibliográficos
Autores principales: Sun, Jing, Lin, Qian, Zhao, Pengyu, Zhang, Qiongyao, Xu, Kai, Chen, Huiying, Hu, Cecile Jia, Stuntz, Mark, Li, Hong, Liu, Yuanli
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2017
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5568260/
https://www.ncbi.nlm.nih.gov/pubmed/28830400
http://dx.doi.org/10.1186/s12889-017-4667-z