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Reducing waiting time and raising outpatient satisfaction in a Chinese public tertiary general hospital-an interrupted time series study
BACKGROUND: It is globally agreed that a well-designed health system deliver timely and convenient access to health services for all patients. Many interventions aiming to reduce waiting times have been implemented in Chinese public tertiary hospitals to improve patients’ satisfaction. However, few...
Autores principales: | Sun, Jing, Lin, Qian, Zhao, Pengyu, Zhang, Qiongyao, Xu, Kai, Chen, Huiying, Hu, Cecile Jia, Stuntz, Mark, Li, Hong, Liu, Yuanli |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5568260/ https://www.ncbi.nlm.nih.gov/pubmed/28830400 http://dx.doi.org/10.1186/s12889-017-4667-z |
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