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Looking Through the Patients’ Eyes: Measuring Patient Satisfaction in a Public Hospital
OBJECTIVE: Patient satisfaction is a personal evaluation of health-care services that is often used as an indicator of quality of care. The aim of this study was to identify aspects of hospital care that affect patient satisfaction by examining the structural and convergent validity of an in-house q...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
SAGE Publications
2017
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5593263/ https://www.ncbi.nlm.nih.gov/pubmed/28959717 http://dx.doi.org/10.1177/2374373517706614 |