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Looking Through the Patients’ Eyes: Measuring Patient Satisfaction in a Public Hospital

OBJECTIVE: Patient satisfaction is a personal evaluation of health-care services that is often used as an indicator of quality of care. The aim of this study was to identify aspects of hospital care that affect patient satisfaction by examining the structural and convergent validity of an in-house q...

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Detalles Bibliográficos
Autores principales:	Carretta, Elisa, Bond, Trevor G, Cappiello, Giuseppe, Fantini, Maria Pia
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	SAGE Publications 2017
Materias:	Research Articles
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5593263/ https://www.ncbi.nlm.nih.gov/pubmed/28959717 http://dx.doi.org/10.1177/2374373517706614

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