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Factors affecting pharmacy engagement and pharmacy customer devotion in community pharmacy: A structural equation modeling approach
BACKGROUND: The concept of customer engagement and devotion has been applied in various service businesses to keep the customers with business However, a limited number of studies were performed to examine the context of customer engagement and devotion in pharmacy business which focus on the impact...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Centro de Investigaciones y Publicaciones Farmaceuticas
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5597812/ https://www.ncbi.nlm.nih.gov/pubmed/28943984 http://dx.doi.org/10.18549/PharmPract.2017.03.999 |