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Factors affecting pharmacy engagement and pharmacy customer devotion in community pharmacy: A structural equation modeling approach

BACKGROUND: The concept of customer engagement and devotion has been applied in various service businesses to keep the customers with business However, a limited number of studies were performed to examine the context of customer engagement and devotion in pharmacy business which focus on the impact...

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Detalles Bibliográficos
Autores principales: Nitadpakorn, Sujin, Farris, Karen B., Kittisopee, Tanattha
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Centro de Investigaciones y Publicaciones Farmaceuticas 2017
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5597812/
https://www.ncbi.nlm.nih.gov/pubmed/28943984
http://dx.doi.org/10.18549/PharmPract.2017.03.999

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