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Closing the patient experience chasm: A two‐level validation of the Consumer Quality Index Inpatient Hospital Care
BACKGROUND: Evaluation of patients’ health care experiences is central to measuring patient‐centred care. However, different instruments tend to be used at the hospital or departmental level but rarely both, leading to a lack of standardization of patient experience measures. OBJECTIVE: To validate...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
John Wiley and Sons Inc.
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5600232/ https://www.ncbi.nlm.nih.gov/pubmed/28218984 http://dx.doi.org/10.1111/hex.12545 |