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Customer Orientation and Leadership in the Health Service Sector: The Role of Workplace Social Support

Health care is a critical context due to unpredictable situations, demanding clients, workload, and intrinsic organizational complexity. One key to improve the quality of health services is connected to the shift in organization perspective of viewing patients as active consumers rather than passive...

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Detalles Bibliográficos
Autores principales: Bruno, Andreina, Dell’Aversana, Giuseppina, Zunino, Anna
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2017
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5672502/
https://www.ncbi.nlm.nih.gov/pubmed/29163297
http://dx.doi.org/10.3389/fpsyg.2017.01920