Telephone triage utilization among patients with limited English proficiency

BACKGROUND: Communication between patients with limited English proficiency (LEP) and telephone triage services has not been previously explored. The purpose of this study was to determine the utilization characteristics of a primary care triage call center by patients with LEP. METHODS: This was a...

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Detalles Bibliográficos
Autores principales: Njeru, Jane W., Damodaran, Swathi, North, Frederick, Jacobson, Debra J., Wilson, Patrick M., St Sauver, Jennifer L., Radecki Breitkopf, Carmen, Wieland, Mark L.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2017
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5679138/
https://www.ncbi.nlm.nih.gov/pubmed/29121920
http://dx.doi.org/10.1186/s12913-017-2651-z

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5679138/
https://www.ncbi.nlm.nih.gov/pubmed/29121920
http://dx.doi.org/10.1186/s12913-017-2651-z

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