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Assessing residents’ knowledge of patient satisfaction: a cross-sectional study at a large academic medical centre
OBJECTIVES: Patient satisfaction impacts healthcare quality and outcomes. Residents play an important role in patient satisfaction at academic institutions. This study aims to assess residents’ patient satisfaction knowledge and determine which learning experiences contributed to their knowledge acq...
Autores principales: | , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BMJ Publishing Group
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5724205/ https://www.ncbi.nlm.nih.gov/pubmed/28827266 http://dx.doi.org/10.1136/bmjopen-2017-017100 |