Cargando…
Student satisfaction and loyalty in Denmark: Application of EPSI methodology
Monitoring and managing customers’ satisfaction are key features to benefit from today’s competitive environment. In higher education context, only a few studies are available on satisfaction and loyalty of the main customers who are the students, which signifies the need to investigate the field mo...
| Autores principales: | , |
|---|---|
| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Public Library of Science
2017
|
| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5730189/ https://www.ncbi.nlm.nih.gov/pubmed/29240801 http://dx.doi.org/10.1371/journal.pone.0189576 |