Use of CAHPS(®) patient experience survey data as part of a patient-centered medical home quality improvement initiative

OBJECTIVE: To describe how practice leaders used Consumer Assessment of Healthcare Providers and Systems (CAHPS(®)) Clinician and Group (CG-CAHPS) data in transitioning toward a patient-centered medical home (PCMH). STUDY DESIGN: Interviews conducted at 14 primary care practices within a large urban...

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Detalles Bibliográficos
Autores principales: Quigley, Denise D, Mendel, Peter J, Predmore, Zachary S, Chen, Alex Y, Hays, Ron D
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Dove Medical Press 2015
Materias:
Review
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5740994/
https://www.ncbi.nlm.nih.gov/pubmed/29355183
http://dx.doi.org/10.2147/JHL.S69963

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5740994/
https://www.ncbi.nlm.nih.gov/pubmed/29355183
http://dx.doi.org/10.2147/JHL.S69963

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