Evaluating the parent–adolescent communication toolkit: Usability and preliminary content effectiveness of an online intervention

AIM: This study aimed to assess the Parent–Adolescent Communication Toolkit, an online intervention designed to help improve parent communication with their adolescents. Participant preferences for two module delivery systems (sequential and unrestricted module access) were identified. DESIGN: Usability assessment of the PACT intervention was completed using pre‐test and posttest comparisons. Usability data, including participant completion and satisfaction ratings were examined. METHODS: Parents (N = 18) of adolescents were randomized to a sequential or unrestricted chapter access group. Parent participants completed pre‐test measures, the PACT intervention and posttest measures. Participants provided feedback for the intervention to improve modules and provided usability ratings. Adolescent pre‐ and posttest ratings were evaluated. RESULTS: Usability ratings were high and parent feedback was positive. The sequential module access groups rated the intervention content higher and completed more content than the unrestricted chapter access group, indicating support for the sequential access design. Parent mean posttest communication scores were significantly higher (p < .05) than pre‐test scores. No significant differences were detected for adolescent participants. Findings suggest that the Parent–Adolescent Communication Toolkit has potential to improve parent–adolescent communication but further effectiveness assessment is required.