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Unhappy Patients Are Not Alike: Content Analysis of the Negative Comments from China's Good Doctor Website

BACKGROUND: With the rise in popularity of Web 2.0 technologies, the sharing of patient experiences about physicians on online forums and medical websites has become a common practice. However, negative comments posted by patients are considered to be more influential by other patients and physician...

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Detalles Bibliográficos
Autores principales: Zhang, Wei, Deng, Zhaohua, Hong, Ziying, Evans, Richard, Ma, Jingdong, Zhang, Hui
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5806007/
https://www.ncbi.nlm.nih.gov/pubmed/29371176
http://dx.doi.org/10.2196/jmir.8223