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Unhappy Patients Are Not Alike: Content Analysis of the Negative Comments from China's Good Doctor Website
BACKGROUND: With the rise in popularity of Web 2.0 technologies, the sharing of patient experiences about physicians on online forums and medical websites has become a common practice. However, negative comments posted by patients are considered to be more influential by other patients and physician...
Autores principales: | Zhang, Wei, Deng, Zhaohua, Hong, Ziying, Evans, Richard, Ma, Jingdong, Zhang, Hui |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
JMIR Publications
2018
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5806007/ https://www.ncbi.nlm.nih.gov/pubmed/29371176 http://dx.doi.org/10.2196/jmir.8223 |
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