Cargando…

Possible causes of experiencing problems with sick leave questions in telephone nursing

BACKGROUND: Registered nurses at primary health care centres in Sweden receive about 20 million telephone calls annually. Questions related to sick leave occur regularly. Previous studies conclude that those calls often are perceived as problematic. The aim of this study was to explore factors assoc...

Descripción completa

Detalles Bibliográficos
Autores principales: Lännerström, Linda, Holmström, Inger K., Svärdsudd, Kurt, Wallman, Thorne
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Taylor & Francis 2017
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5810229/
https://www.ncbi.nlm.nih.gov/pubmed/29045168
http://dx.doi.org/10.1080/03009734.2017.1385665