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Possible causes of experiencing problems with sick leave questions in telephone nursing
BACKGROUND: Registered nurses at primary health care centres in Sweden receive about 20 million telephone calls annually. Questions related to sick leave occur regularly. Previous studies conclude that those calls often are perceived as problematic. The aim of this study was to explore factors assoc...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Taylor & Francis
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5810229/ https://www.ncbi.nlm.nih.gov/pubmed/29045168 http://dx.doi.org/10.1080/03009734.2017.1385665 |