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Interior renovation of a general practitioner office leads to a perceptual bias on patient experience for over one year
INTRODUCTION: Measuring patient experience is key when assessing quality of care but can be biased: A perceptual bias occurs when renovations of the interior design of a general practitioner (GP) office improves how patients assessed quality of care. The aim was to assess the length of perceptual bi...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Public Library of Science
2018
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5819831/ https://www.ncbi.nlm.nih.gov/pubmed/29462196 http://dx.doi.org/10.1371/journal.pone.0193221 |