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Interior renovation of a general practitioner office leads to a perceptual bias on patient experience for over one year

INTRODUCTION: Measuring patient experience is key when assessing quality of care but can be biased: A perceptual bias occurs when renovations of the interior design of a general practitioner (GP) office improves how patients assessed quality of care. The aim was to assess the length of perceptual bi...

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Detalles Bibliográficos
Autores principales: Gauthey, Jérôme, Tièche, Raphaël, Streit, Sven
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5819831/
https://www.ncbi.nlm.nih.gov/pubmed/29462196
http://dx.doi.org/10.1371/journal.pone.0193221