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Self-rated worry in acute care telephone triage: a mixed-methods study

BACKGROUND: Telephone triage is used to assess acute illness or injury. Clinical decision making is often assisted by triage tools that lack callers’ perspectives. This study analysed callers’ perception of urgency, defined as degree of worry in acute care telephone calls. AIM: To explore the caller...

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Detalles Bibliográficos
Autores principales: Gamst-Jensen, Hejdi, Huibers, Linda, Pedersen, Kristoffer, Christensen, Erika F, Ersbøll, Annette K, Lippert, Freddy K, Egerod, Ingrid
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Royal College of General Practitioners 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5819985/
https://www.ncbi.nlm.nih.gov/pubmed/29440015
http://dx.doi.org/10.3399/bjgp18X695021