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Emotional labor, workplace violence, and depressive symptoms in female Bank employees: a questionnaire survey using the K-ELS and K-WVS

BACKGROUND: In modern society, the scale of the service industry is continuously expanding, and the number of service workers is increasing. Correspondingly, physical and mental problems related to emotional labor are becoming a major social problem. In this study, we investigated the relationship b...

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Detalles Bibliográficos
Autores principales: Kim, Guang Hwi, Lee, Hee Sung, Jung, Sung Won, Lee, Jae Gwang, Lee, June Hee, Lee, Kyung Jae, Kim, Joo Ja
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5848577/
https://www.ncbi.nlm.nih.gov/pubmed/29564140
http://dx.doi.org/10.1186/s40557-018-0229-9