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Emotional labor, workplace violence, and depressive symptoms in female Bank employees: a questionnaire survey using the K-ELS and K-WVS
BACKGROUND: In modern society, the scale of the service industry is continuously expanding, and the number of service workers is increasing. Correspondingly, physical and mental problems related to emotional labor are becoming a major social problem. In this study, we investigated the relationship b...
Autores principales: | Kim, Guang Hwi, Lee, Hee Sung, Jung, Sung Won, Lee, Jae Gwang, Lee, June Hee, Lee, Kyung Jae, Kim, Joo Ja |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2018
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5848577/ https://www.ncbi.nlm.nih.gov/pubmed/29564140 http://dx.doi.org/10.1186/s40557-018-0229-9 |
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