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Rating Communication in GP Consultations: The Association Between Ratings Made by Patients and Trained Clinical Raters
Patient evaluations of physician communication are widely used, but we know little about how these relate to professionally agreed norms of communication quality. We report an investigation into the association between patient assessments of communication quality and an observer-rated measure of com...
Autores principales: | , , , , , , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2016
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5858640/ https://www.ncbi.nlm.nih.gov/pubmed/27698072 http://dx.doi.org/10.1177/1077558716671217 |