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Outsourcing an Effective Postdischarge Call Program: A Collaborative Approach

To improve patient satisfaction ratings and decrease readmissions, many organizations utilize internal staff to complete postdischarge calls to recently released patients. Developing, implementing, monitoring, and sustaining an effective call program can be challenging and have eluded some of the re...

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Detalles Bibliográficos
Autores principales: Meek, Kevin L., Williams, Paula, Unterschuetz, Caryn J.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Wolters Kluwer Health, Inc. 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5862005/
https://www.ncbi.nlm.nih.gov/pubmed/29494453
http://dx.doi.org/10.1097/NAQ.0000000000000289