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Outsourcing an Effective Postdischarge Call Program: A Collaborative Approach
To improve patient satisfaction ratings and decrease readmissions, many organizations utilize internal staff to complete postdischarge calls to recently released patients. Developing, implementing, monitoring, and sustaining an effective call program can be challenging and have eluded some of the re...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Wolters Kluwer Health, Inc.
2018
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5862005/ https://www.ncbi.nlm.nih.gov/pubmed/29494453 http://dx.doi.org/10.1097/NAQ.0000000000000289 |