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Patients’ complaints regarding healthcare encounters and communication

AIM: To explore patient‐reported complaints regarding communication and healthcare encounters and how these were responded to by healthcare professionals. DESIGN: A retrospective and descriptive design was used in a County Council in northern part of Sweden. Both quantitative and qualitative methods...

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Detalles Bibliográficos
Autores principales: Skär, Lisa, Söderberg, Siv
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5867282/
https://www.ncbi.nlm.nih.gov/pubmed/29599998
http://dx.doi.org/10.1002/nop2.132