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Patients’ complaints regarding healthcare encounters and communication
AIM: To explore patient‐reported complaints regarding communication and healthcare encounters and how these were responded to by healthcare professionals. DESIGN: A retrospective and descriptive design was used in a County Council in northern part of Sweden. Both quantitative and qualitative methods...
Autores principales: | Skär, Lisa, Söderberg, Siv |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
John Wiley and Sons Inc.
2018
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5867282/ https://www.ncbi.nlm.nih.gov/pubmed/29599998 http://dx.doi.org/10.1002/nop2.132 |
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