The use of patient feedback by hospital boards of directors: a qualitative study of two NHS hospitals in England

BACKGROUND: Although previous research suggests that different kinds of patient feedback are used in different ways to help improve the quality of hospital care, there have been no studies of the ways in which hospital boards of directors use feedback for this purpose. OBJECTIVES: To examine whether...

Descripción completa

Detalles Bibliográficos
Autores principales: Lee, Robert, Baeza, Juan I, Fulop, Naomi J
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2018
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5867437/
https://www.ncbi.nlm.nih.gov/pubmed/28754814
http://dx.doi.org/10.1136/bmjqs-2016-006312

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5867437/
https://www.ncbi.nlm.nih.gov/pubmed/28754814
http://dx.doi.org/10.1136/bmjqs-2016-006312

Ejemplares similares