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Attitudes Expressed in Online Comments about Environmental Factors in the Tourism Sector: An Exploratory Study
The object of this exploratory study is to identify the positive, neutral and negative environment factors that affect users who visit Spanish hotels in order to help the hotel managers decide how to improve the quality of the services provided. To carry out the research a Sentiment Analysis was ini...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
MDPI
2018
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5877098/ https://www.ncbi.nlm.nih.gov/pubmed/29562724 http://dx.doi.org/10.3390/ijerph15030553 |