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Attitudes Expressed in Online Comments about Environmental Factors in the Tourism Sector: An Exploratory Study

The object of this exploratory study is to identify the positive, neutral and negative environment factors that affect users who visit Spanish hotels in order to help the hotel managers decide how to improve the quality of the services provided. To carry out the research a Sentiment Analysis was ini...

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Detalles Bibliográficos
Autores principales: Saura, Jose Ramon, Palos-Sanchez, Pedro, Rios Martin, Miguel Angel
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5877098/
https://www.ncbi.nlm.nih.gov/pubmed/29562724
http://dx.doi.org/10.3390/ijerph15030553