Bias in patient satisfaction surveys: a threat to measuring healthcare quality

Patient satisfaction surveys are an increasingly common element of efforts to evaluate the quality of healthcare. Many patient satisfaction surveys in low/middle-income countries frame statements positively and invite patients to agree or disagree, so that positive responses may reflect either true...

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Detalles Bibliográficos
Autores principales: Dunsch, Felipe, Evans, David K, Macis, Mario, Wang, Qiao
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2018
Materias:
Analysis
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5898299/
https://www.ncbi.nlm.nih.gov/pubmed/29662696
http://dx.doi.org/10.1136/bmjgh-2017-000694

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5898299/
https://www.ncbi.nlm.nih.gov/pubmed/29662696
http://dx.doi.org/10.1136/bmjgh-2017-000694

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