Protocol: a multi-level intervention program to reduce stress in 9-1-1 telecommunicators

BACKGROUND: Nationwide, emergency response systems depend on 9-1-1 telecommunicators to prioritize, triage, and dispatch assistance to those in distress. 9-1-1 call center telecommunicators (TCs) are challenged by acute and chronic workplace stressors: tense interactions with citizen callers in cris...

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Detalles Bibliográficos
Autores principales: Meischke, Hendrika, Lilly, Michelle, Beaton, Randal, Calhoun, Rebecca, Tu, Ann, Stangenes, Scott, Painter, Ian, Revere, Debra, Baseman, Janet
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2018
Materias:
Study Protocol
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5930694/
https://www.ncbi.nlm.nih.gov/pubmed/29716576
http://dx.doi.org/10.1186/s12889-018-5471-0

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5930694/
https://www.ncbi.nlm.nih.gov/pubmed/29716576
http://dx.doi.org/10.1186/s12889-018-5471-0

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