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I understand you feel that way, but I feel this way: the benefits of I-language and communicating perspective during conflict
Using hypothetical scenarios, we provided participants with potential opening statements to a conflict discussion that varied on I/you language and communicated perspective. Participants rated the likelihood that the recipient of the statement would react in a defensive manner. Using I-language and...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
PeerJ Inc.
2018
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5961625/ https://www.ncbi.nlm.nih.gov/pubmed/29796350 http://dx.doi.org/10.7717/peerj.4831 |