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Predicting the Reasons of Customer Complaints: A First Step Toward Anticipating Quality Issues of In Vitro Diagnostics Assays with Machine Learning

BACKGROUND: Vendors in the health care industry produce diagnostic systems that, through a secured connection, allow them to monitor performance almost in real time. However, challenges exist in analyzing and interpreting large volumes of noisy quality control (QC) data. As a result, some QC shifts...

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Detalles Bibliográficos
Autores principales: Aris-Brosou, Stephane, Kim, James, Li, Li, Liu, Hui
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5974458/
https://www.ncbi.nlm.nih.gov/pubmed/29764796
http://dx.doi.org/10.2196/medinform.9960