Predicting Caller Type From a Mental Health and Well-Being Helpline: Analysis of Call Log Data

BACKGROUND: This paper presents an analysis of call data records pertaining to a telephone helpline in Ireland among individuals seeking mental health and well-being support and among those who are in a suicidal crisis. OBJECTIVE: The objective of our study was to examine whether rule sets generated...

Descripción completa

Detalles Bibliográficos
Autores principales: Grigorash, Alexander, O'Neill, Siobhan, Bond, Raymond, Ramsey, Colette, Armour, Cherie, Mulvenna, Maurice D
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2018
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6018228/
https://www.ncbi.nlm.nih.gov/pubmed/29891472
http://dx.doi.org/10.2196/mental.9946

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6018228/
https://www.ncbi.nlm.nih.gov/pubmed/29891472
http://dx.doi.org/10.2196/mental.9946

Ejemplares similares