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Predicting Caller Type From a Mental Health and Well-Being Helpline: Analysis of Call Log Data

BACKGROUND: This paper presents an analysis of call data records pertaining to a telephone helpline in Ireland among individuals seeking mental health and well-being support and among those who are in a suicidal crisis. OBJECTIVE: The objective of our study was to examine whether rule sets generated...

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Detalles Bibliográficos
Autores principales:	Grigorash, Alexander, O'Neill, Siobhan, Bond, Raymond, Ramsey, Colette, Armour, Cherie, Mulvenna, Maurice D
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	JMIR Publications 2018
Materias:	Original Paper
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6018228/ https://www.ncbi.nlm.nih.gov/pubmed/29891472 http://dx.doi.org/10.2196/mental.9946

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