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Uncertainty and Motivation to Seek Information from Pharmacy Automated Communications

Pharmacy personnel often answer telephones to respond to pharmacy customers (subjects) who received messages from automated systems. This research examines the communication process in terms of how users interact and engage with pharmacies after receiving automated messages. No study has directly ad...

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Detalles Bibliográficos
Autores principales: Bones, Michelle, Nunlee, Martin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6025562/
https://www.ncbi.nlm.nih.gov/pubmed/29843402
http://dx.doi.org/10.3390/pharmacy6020047