Integrating Refined Kano Model and QFD for Service Quality Improvement in Healthy Fast-Food Chain Restaurants

People are paying greater attention to health. To maintain a good health status and obtain food fast, customers may go to healthy fast-food chain restaurants such as Subway more often than before in China and Taiwan. Healthy fast-food chain restaurants come with a healthy spin, seeking to differenti...

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Detalles Bibliográficos
Autores principales: Chen, Kai-Jung, Yeh, Tsu-Ming, Pai, Fan-Yun, Chen, Der-Fa
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2018
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6068690/
https://www.ncbi.nlm.nih.gov/pubmed/29932142
http://dx.doi.org/10.3390/ijerph15071310

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6068690/
https://www.ncbi.nlm.nih.gov/pubmed/29932142
http://dx.doi.org/10.3390/ijerph15071310

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