Cargando…
Integrating Refined Kano Model and QFD for Service Quality Improvement in Healthy Fast-Food Chain Restaurants
People are paying greater attention to health. To maintain a good health status and obtain food fast, customers may go to healthy fast-food chain restaurants such as Subway more often than before in China and Taiwan. Healthy fast-food chain restaurants come with a healthy spin, seeking to differenti...
Autores principales: | Chen, Kai-Jung, Yeh, Tsu-Ming, Pai, Fan-Yun, Chen, Der-Fa |
---|---|
Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
MDPI
2018
|
Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6068690/ https://www.ncbi.nlm.nih.gov/pubmed/29932142 http://dx.doi.org/10.3390/ijerph15071310 |
Ejemplares similares
-
Kano-QFD-based analysis of the influence of user experience on the design of handicraft intangible cultural heritage apps
por: Li, Jia, et al.
Publicado: (2023) -
Determining the critical factors of air-conditioning innovation using an integrated model of fuzzy Kano-QFD during the COVID-19 pandemic: The perspective of air purification
por: Yu, Yinyun, et al.
Publicado: (2021) -
Building Sustainable Supply Chains for Organizations Based on QFD: A Case Study
por: Wu, Zhifeng, et al.
Publicado: (2018) -
QFD : La función despliegue de la calidad : una guía práctica para escuchar la voz del cliente /
por: González Espinosa, Marvin Eduardo
Publicado: (2001) -
Understanding customer needs: software QFD and the voice of the customer
por: Jayaswal, Bijay K, et al.
Publicado: (2007)