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Patient-Centered Communication Behaviors That Correlate With Higher Patient Satisfaction Scores
BACKGROUND: With increased emphasis on improving the patient experience, clinicians are being asked to improve their patient-centered communication behaviors to improve patient satisfaction (PS) scores. LOCAL PROBLEM: The relationship between clinician communication behaviors and PS is poorly studie...
Autores principales: | , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2018
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6134540/ https://www.ncbi.nlm.nih.gov/pubmed/30214931 http://dx.doi.org/10.1177/2374373517750414 |