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Service Quality Gaps in the Provision of Care to Surgical Patients: a Cross-Sectional Study in the Northwest of Iran

Introduction: The evaluation of service quality is a key measurement which provides the necessary information for effective decision making and providing high quality care. This study aimed to investigate the factors affecting the service quality gap for the provision of care from the perspective of...

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Detalles Bibliográficos
Autores principales: Rezaei, Tayyebeh, Ghahramanian, Akram, Abdullahzaed, Farahnaz, Sheikhalipour, Zahra, Asghari-Jafarabadi, Mohammad, Fadaei, Zeinab
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Tabriz University of Medical Sciences 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6163155/
https://www.ncbi.nlm.nih.gov/pubmed/30283761
http://dx.doi.org/10.15171/jcs.2018.025