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‘It’s sometimes hard to tell what patients are playing at’: How healthcare professionals make sense of why patients and families complain about care
This article draws from sociological and socio-legal studies of dispute between patients and doctors to examine how healthcare professionals made sense of patients’ complaints about healthcare. We analyse 41 discursive interviews with professional healthcare staff working in eight different English...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
SAGE Publications
2017
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6168740/ https://www.ncbi.nlm.nih.gov/pubmed/28830300 http://dx.doi.org/10.1177/1363459317724853 |