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Exploring the impact and use of patients’ feedback about their care experiences in general practice settings—a realist synthesis
BACKGROUND: Policy encourages health care providers to listen and respond to feedback from patients, expecting that it will enhance care experiences. Enhancement of patients’ experiences may not yet be a reality, particularly in primary health care settings. OBJECTIVE: To identify the issues that in...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Oxford University Press
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6191909/ https://www.ncbi.nlm.nih.gov/pubmed/28985368 http://dx.doi.org/10.1093/fampra/cmx067 |