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Exploring the impact and use of patients’ feedback about their care experiences in general practice settings—a realist synthesis

BACKGROUND: Policy encourages health care providers to listen and respond to feedback from patients, expecting that it will enhance care experiences. Enhancement of patients’ experiences may not yet be a reality, particularly in primary health care settings. OBJECTIVE: To identify the issues that in...

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Detalles Bibliográficos
Autores principales: Baldie, Deborah J, Guthrie, Bruce, Entwistle, Vikki, Kroll, Thilo
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Oxford University Press 2017
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6191909/
https://www.ncbi.nlm.nih.gov/pubmed/28985368
http://dx.doi.org/10.1093/fampra/cmx067