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Harvesting the wisdom of the crowd: using online ratings to explore care experiences in regions

BACKGROUND: Regional population health management (PHM) initiatives need an understanding of regional patient experiences to improve their services. Websites that gather patient ratings have become common and could be a helpful tool in this effort. Therefore, this study explores whether unsolicited...

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Detalles Bibliográficos
Autores principales: Hendrikx, Roy J P, Spreeuwenberg, Marieke D, Drewes, Hanneke W, Struijs, Jeroen N, Ruwaard, Dirk, Baan, Caroline A
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6195971/
https://www.ncbi.nlm.nih.gov/pubmed/30342518
http://dx.doi.org/10.1186/s12913-018-3566-z