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Improving accessibility for outpatients in specialist clinics: reducing long waiting times and waiting lists with a simple analytic approach
BACKGROUND: Lack of resources is often cited as a reason for long waiting times and queues in health services. However, recent research indicates these problems are related to factors such as uncoordinated variation of demand and capacity, planning horizons, and lower capacity than the potential of...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2018
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6211460/ https://www.ncbi.nlm.nih.gov/pubmed/30382845 http://dx.doi.org/10.1186/s12913-018-3635-3 |