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Key nodes affecting patient satisfaction in a cross-regional referral service process: an empirical analysis study in Sichuan

BACKGROUND: The referral service is a significant component of healthcare reform in China, and the measurement of patient satisfaction with the referral service process will help to improve the quality of referral medical delivery. Furthermore, the referral service in China includes inter-institutio...

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Detalles Bibliográficos
Autores principales: Zhang, Xinli, Wang, Tianjin, Yu, Yu, Zhao, Shuzhen
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6223049/
https://www.ncbi.nlm.nih.gov/pubmed/30404644
http://dx.doi.org/10.1186/s12913-018-3460-8